Waste King User Instructions And FAQs

FAQ’s & User Instructions For Waste King Disposers

1: What kind of items can I put down my disposer?

All types of food waste can be put down your disposer such as vegetable peels, fibrous materials, small bones, fruit pits, etc. Make sure when you do grind materials that you run lots of water through the sink after the grinding process has been completed. Items that you SHOULD NOT put down your disposer include large whole bones, clams, oyster shells, whole corn husks, glass, china, plastic, bottle caps, tin, aluminum foil, utensils, caustic drain cleaner, hot grease, or other hot liquids.

2: How do I know if my disposer is jammed?

Your disposer is jammed if you hear a humming or buzzing noise every time you turn it on and nothing happens.  Due to the high-speed high-sheer operation of Waste Kings this is extremely rare but will happen as a power safety protection system kicks-in when for example a metal item is dropped into the unit.

3: How do I unjam my disposer?

Your unit will not jam from food waste but if you drop anything metal into the unit that jams it then the safety cutout will trip.  To unjam the unit you first need to shut off its power.  Depending on your model and wiring configuration you can unplug the power cord from the wall or turn the breaker box switch to the off position.  Next, remove the stopper and/or splashguard.  Check to see if the turntable will rotate freely by using a wooden broom or mop handle.  Place the handle down the disposer and use one of the two impellers to put force on the turntable.  Keep in mind it is not the impellers that need to be moving freely, you are just using the impellers to put force onto the turntable.  If the turntable rotates freely, replace splashguard and check the reset button to see if it has been tripped.  Push the button in until it clicks and remains depressed.  If reset button has not been tripped, check for a short or broken wire connection to the disposer, electrical power switch, fuse box, or circuit breaker.  If the wiring and electrical components are intact, the unit may have internal problems that require service or replacement.

4: Where is the reset button located on my disposer?

The reset button is located near the bottom of the unit at the front, opposite side of the power cord.  It is a red button inside an indentation.  Depending on how you have the disposer installed will determine whether you can see the reset button or not.

5: Do I need to register my disposer?

Yes for the free extended warranty you do need to register your disposer.  This will email a confirmation with the serial no, purchase date and details that you entered so you don’t need to find these should you have a problem.

6: If I hardwire my disposer will it void the warranty?

No, if you have properly and correctly hard wired your disposer it will not void the warranty.

7: What is the warranty on my disposer?

See disposer model or warranty page for warranty info as coverage varies based on model.

8: Do you do an In-Home Service Warranty?

Yes unlike our competitors we do.  This is where a service agent will visit your home to assess, fix and if necessary replace the unit for any material or mechanical defects.

9: Where do I Locate my model and/or serial number?

Your model and serial number is located on the label affixed to the bottom of your disposer.

10: Where can I buy parts for my food waste disposer?

We stock a range of parts for Waste King repairs.  All you need is the part number. See disposer model for parts listing.

11: Do all Waste King Legend disposers come with a power cord?

Yes, all Waste King Disposers come with a power cord and plug attached.

12: What is the difference between an EZ-Mount and 3-Bolt Mount disposer?

There are two differences between an EZ-Mount and 3-Bold Mount disposer. The first is the mounting component. An EZ-Mount mounting components are aluminum while a 3-Bolt Mount mounting components are stainless steel.  The second is the splashguard/hush cushion. An EZ-Mount has a removable splashguard while a 3-Bolt Mount has a hush cushion that is built into the mounting assembly. There is no difference in motor or performance and is solely a customer’s product preference.

13: How do I clean my unit?

Since water is flushing through the unit every time you use it there should be little need for cleansing.  However if there is a build up of grease then throwing a cup of ice cubes into the unit followed by some citrus fruit rind will get any residue off completely in seconds.  Egg shells are also good to clean off any fat or build ups of solids in the waste pipes.

14. Does my Waste Disposal Unit have an ‘Auto Reverse Function’?

One of the significant advantages that the Waste King disposers have over most competitors is that it uses permanent magnets in the motor as opposed to induction magnets.  Permanent magnets mean that full torque – or twisting power – and speed are achieved within the first revolution of turning it on.  This is not the case with induction motors which take a number of revolutions to get going as the magnetic has to be created from the motion of the motor.

Most jams occur at start-up because food waste will be stuffed into the disposer until it is full (although this is not the correct way to use the disposer it is often the reality).  The Waste King’s initial high starting torque gives it the advantage to break through the waste already put into the disposer without jamming.  Under similar conditions an induction motor disposer can jam as it tries to push the waste around while it gains speed.  When the induction type motor cannot push any more and becomes jammed the “Auto Reverse” feature gives the ability for the unit to run in the opposite direction to break away from the jam condition.  Because Waste Kings don’t suffer from this inherent problem no reverse feature is needed and neither is a jam wrench nor the bother and hassle of freeing the jam.

15. I am fitting a Waste Disposal Unit to my sink – how do I connect the overflow?

As the overflow would normally connect to the basket strainer waste outlet, you need to purchase either a WDU connector for a single bowl sink, or a WDU converter for a bowl and a half sink.